Security and Protecting Yourself from Identity Theft
Your credit union has taken every precaution to ensure your online transactions are secure. Our d.24/7 Internet Banking takes advantage of the powerful technology available through a digital certificate from Verisign, Inc., protecting the security of the site with Secure Socket Layer (SSL) 128-bit encryption. This login security feature is indicated by a lock icon on your browser's status bar. In addition to the encryption technology, we have installed two firewalls to protect your accounts from unauthorized access from outside the Credit Union. To further protect your accounts, we have enhanced our security with Multi-Factor Authentication.
In addition to online security, we have taken steps to limit information on members’ statements. We also have in place a Falcon credit/debit card monitoring service that alerts members to suspicious activity on their credit/debit cards.
If your ATM/debit/or credit card is lost or stolen please report it immediately by calling the lost/stolen hotline.
may not be secure, may be intercepted by third parties and may not be immediately received by the appropriate business unit at Dominion Credit Union. Please do not use email to send us communications which contain confidential information or which we require to be in writing.
“Phishing” involves fraudulent Internet spam, pop-up messages and e-mail that try to lure personal information from unsuspecting victims. According to the Federal Trade Commission (FTC), phishers send an email or pop-up message claiming to be from your credit union or another institution you do business with, asking you to update or validate your personal and account information. The phishers threaten you with dire consequences if you don’t respond. The messages direct you to a website that looks just like the organization’s legitimate website. But it isn’t. It is a bogus website designed to trick you into giving out your personal information.
What can you do to protect yourself from Phishing?
While your credit union is helping to protect you from identity fraud, you as a consumer are ultimately responsible for protecting yourself.
- Safeguard your home trash can and mailbox and shred anything that contains personal information.
- Don’t keep PIN numbers near your checkbook, ATM card, or debit/credit card.
- Don’t give out any confidential information unless you initiated contact with a business.
- Check your banking and credit card statements immediately to ensure there is no unexplained activity.
Be careful with your personal account information and credit/debit cards. If your credit or debit card is lost or stolen, call 800-268-MYCU immediately.
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